Privacy Policy

Effective Date: June 17, 2026

This Privacy Policy explains how Nelson & Nelson MFG, doing business as Spyder Extras ("Spyder Extras," "we," "us," or "our"), collects, uses, and protects information when you visit spyderextras.com (the "Site") or make a purchase. By using the Site, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Information you provide: name, billing and shipping address, email address, phone number, and order details when you place an order, create an account, or contact us.
• Payment information: payment card and billing data is collected and processed by our third-party payment providers (PayPal, Stripe, Affirm). We do not store full payment card numbers on our servers.
• Automatically collected information: IP address, browser type, device information, pages viewed, and referring URLs, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders;
• Communicate with you about orders, returns, and customer-service inquiries;
• Detect and prevent fraud and secure our Site;
• Improve our products, website, and customer experience;
• Send promotional emails where you have opted in (you may unsubscribe at any time); and
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our business, including with:

• Service providers such as payment processors, shipping carriers, and email or hosting providers who perform services on our behalf;
• Legal and safety authorities when required by law, subpoena, or to protect our rights, our customers, or the public; and
• Business transfers in connection with a merger, acquisition, or sale of assets.

4. Cookies & Tracking

We use cookies and similar technologies to keep your shopping cart functioning, remember preferences, analyze Site traffic (for example, through Google Analytics), and improve performance. You can control or disable cookies through your browser settings, though some features of the Site may not function properly if you do.

5. Data Security

We use industry-standard safeguards, including SSL encryption during checkout, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including order history, accounting, and legal compliance.

7. Your Rights & Choices

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing emails at any time using the unsubscribe link or by contacting us. Depending on your location, you may have additional rights under applicable privacy laws.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above indicates when it was last revised. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Nelson & Nelson MFG (Spyder Extras)
5210 Stadium Blvd., Suite C
Jonesboro, AR 72404
Phone: 870-268-6393 | 870-219-1019
Email: support@spyderextras.com
Web: Contact Form